Etsy Help
Seller Handbook – Advice and inspiration for successfully running your Etsy shop
https://www.etsy.com/seller-handbook/
Etsy Help for Sellers – The How To Guides for Etsy’s features and tools
https://help.etsy.com/hc/en-gb?segment=selling
Help for Buyers – In case you need to research how to assist a customer through their shopping journey https://help.etsy.com/hc/en-gb?segment=shopping
Contacting Etsy Support
IMPORTANT: You may be forced to click through the help articles to try and resolve your issue before being offered the option to email Support.
We have seen reports that direct emails have not been delivered, stating the email address is no longer monitored.
- Email – support@etsy.com
- Phone – 08000119700 – office hours only
Erank (Formerly known as Etsy Rank)
The FREE version will allow you to quickly check for missing tags, spelling errors and missing photos
The PAID version includes tools for keyword research and management – however we do not have experience of this to offer an opinion as to whether it is worthwhile
https://erank.com/
Marmalead
No free version, but you can sign up for an account to access their newsletter emails. These include regular updates to their blog content.
https://blog.marmalead.com/
General Business Advice and Workshops
Business and IP Centre Sheffield
Overview – https://www.sheffield.gov.uk/home/libraries-archives/business-intellectual-property-centre
Events Booking – https://www.eventbrite.co.uk/o/business-and-ip-centre-sheffield-26821578931
(Sign up to their newsletters for updates in advance)
Business Sheffield
Facebook – https://www.facebook.com/businesssheffield
Twitter – https://twitter.com/SheffBusiness
Instagram – https://www.instagram.com/sheffbusiness/
Overview and events booking –http://www.welcometosheffield.co.uk/business/events
(Sign up to their newsletters for updates in advance)
Ultimate Digital Selling Programme – Sheldon Associates
Limited availability – launched 14th September
This comprehensive programme normally costs around £475, but is currently 100% grant funded by the Sheffield City Region Skills Bank for eligible Businesses in Sheffield, Barnsley, Rotherham and Doncaster.
http://www.welcometosheffield.co.uk/business/news/2020/sep/14/ultimate-digital-selling-programme-available-to-sheffield-businesses
Launchpad
This is a fully funded business support programme delivered across the Sheffield City Region, that brings together a wide range of start-up services including workshops, events and one to one support from business advisors and coaches. It is a fully inclusive programme designed to help start-ups and new businesses under three years old.
https://scrlaunchpad.co.uk/
Enterprise Nation
Sign up for their newsletter for full details of their FREE workshops, webinars and training sessions.
You can pay to become a member for additional benefits.
https://www.enterprisenation.com/sign-up/
Small Business Britain
Sign up for their newsletter for full details of their FREE workshops, webinars and training sessions.
(Also linked to Small Business Saturday)
https://smallbusinessbritain.uk/
The National Career Service – The Skills Toolkit
From computer essentials like Excel, to customer service, business management and digital/social media skills – there are a huge variety of FREE courses to choose from
https://nationalcareers.service.gov.uk/find-a-course/the-skills-toolkit
Marketing
0114 Marketing (Sheffield Based)
Rob sometimes does workshops too – not always free though. He also has a Facebook group for local businesses.
https://0114marketing.co.uk/robs-blogs/
Social Media Examiner
Search the database for articles to help you on specific topics, or sign up for the free newsletters that cover ALL sorts of topics and updates re: the tools and features of various platforms.
https://www.socialmediaexaminer.com/
Think with Google
Consumer data reports compiled by Google, useful for product trends, customer behaviours and ecommerce marketing in general. Sign up to get the latest report emailed to you.
https://www.thinkwithgoogle.com/intl/en-gb/
Social Media Scheduling Tools and Training
FREE, but features are generally limited unless you pay for a premium package.
HOWEVER, useful free advice if you sign up to their email newsletters, regardless of whether you use the tool or not.
NB: If you would like trial a free month of the Tailwind premium package for Pinterest, please email info@sheffieldsellers.uk requesting a referral link.
- Later – Facebook, Instagram, Pinterest, Twitter – https://later.com/
- Tailwind – Pinterest, Instagram – https://www.tailwindapp.com/
- Hootsuite – Facebook, Instagram, Pinterest, Twitter, Linkedin, Youtube – https://hootsuite.com/en-gb/platform
- Buffer – Facebook, Instagram, Pinterest, Twitter, Linkedin – https://buffer.com/
Creative Business Advice
Just a Card – https://www.instagram.com/justacard/
Indie Roller – https://www.instagram.com/indie_roller/
Sheffield Creative Guild – Not free, however subscriptions are tiered depending on your income level and student rates are offered. You can pay annually or spread the cost over the year with quarterly payments.
https://sheffieldcreativeguild.com/
Online and Offline Markets & Pop Up Shops
Curated Makers – https://www.instagram.com/curatedmakers/
Pedddle – https://www.instagram.com/pedddleuk/
Indie Roller – https://www.instagram.com/indie_roller/
Craft & Flea – https://www.instagram.com/thecraftandflea/
Makers Market From Home – https://www.instagram.com/makersmarketfromhome/