Free Online Training for Etsy Sellers - Sheffield Sellers on Etsy

Etsy Help

Seller Handbook – Advice and inspiration for successfully running your Etsy shop
https://www.etsy.com/seller-handbook/

Etsy Help for Sellers – The How To Guides for Etsy’s features and tools
https://help.etsy.com/hc/en-gb?segment=selling

Help for Buyers – In case you need to research how to assist a customer through their shopping journey https://help.etsy.com/hc/en-gb?segment=shopping

Contacting Etsy Support

IMPORTANT: You may be forced to click through the help articles to try and resolve your issue before being offered the option to email Support.

We have seen reports that direct emails have not been delivered, stating the email address is no longer monitored.

Email – support@etsy.com
Phone – 08000119700 – office hours only

Erank (Formerly known as Etsy Rank)

The FREE version will allow you to quickly check for missing tags, spelling errors and missing photos
The PAID version includes tools for keyword research and management – however we do not have experience of this to offer an opinion as to whether it is worthwhile
https://erank.com/

Marmalead

No free version, but you can sign up for an account to access their newsletter emails. These include regular updates to their blog content.
https://blog.marmalead.com/

General Business Advice and Workshops

Consumer Contracts Regulations

Make sure you understand your legal obligations when selling online. You should include relevant information in both your Delivery and Returns Sections of your Shop Policies – https://www.which.co.uk/consumer-rights/regulation/consumer-contracts-regulations

Business and IP Centre Sheffield

Overview – https://www.sheffield.gov.uk/home/libraries-archives/business-intellectual-property-centre
Events Booking – https://www.eventbrite.co.uk/o/business-and-ip-centre-sheffield-26821578931
(Sign up to their newsletters for updates in advance)

Business Sheffield

Facebook – https://www.facebook.com/businesssheffield
Twitter – https://twitter.com/SheffBusiness
Instagram – https://www.instagram.com/sheffbusiness/
Overview and events booking –http://www.welcometosheffield.co.uk/business/events
(Sign up to their newsletters for updates in advance)

Ultimate Digital Selling Programme – Sheldon Associates

Limited availability – launched 14th September

This comprehensive programme normally costs around £475, but is currently 100% grant funded by the Sheffield City Region Skills Bank for eligible Businesses in Sheffield, Barnsley, Rotherham and Doncaster.
http://www.welcometosheffield.co.uk/business/news/2020/sep/14/ultimate-digital-selling-programme-available-to-sheffield-businesses

Launchpad

This is a fully funded business support programme delivered across the Sheffield City Region, that brings together a wide range of start-up services including workshops, events and one to one support from business advisors and coaches. It is a fully inclusive programme designed to help start-ups and new businesses under three years old.
https://scrlaunchpad.co.uk/

Enterprise Nation

Sign up for their newsletter for full details of their FREE workshops, webinars and training sessions.
You can pay to become a member for additional benefits.
https://www.enterprisenation.com/sign-up/

Small Business Britain

Sign up for their newsletter for full details of their FREE workshops, webinars and training sessions.
(Also linked to Small Business Saturday)
https://smallbusinessbritain.uk/

The National Career Service – The Skills Toolkit

From computer essentials like Excel, to customer service, business management and digital/social media skills – there are a huge variety of FREE courses to choose from
https://nationalcareers.service.gov.uk/find-a-course/the-skills-toolkit

Marketing

0114 Marketing (Sheffield Based)

Rob sometimes does workshops too – not always free though. He also has a Facebook group for local businesses.
https://0114marketing.co.uk/robs-blogs/

Social Media Examiner

Search the database for articles to help you on specific topics, or sign up for the free newsletters that cover ALL sorts of topics and updates re: the tools and features of various platforms.
https://www.socialmediaexaminer.com/

Think with Google

Consumer data reports compiled by Google, useful for product trends, customer behaviours and ecommerce marketing in general. Sign up to get the latest report emailed to you.
https://www.thinkwithgoogle.com/intl/en-gb/

Google Digital Garage

Webinars covering a broad range of topics from marketing, branding, video and much more
https://learndigital.withgoogle.com/digitalgarage/f2f?page=2

Digital Boost

Sign up for a free 1-2-1 mentoring call tailored to your digital needs. Alternatively, sign up to access their webinars/workshops and resource library
https://www.digitalboost.org.uk/google

Social Media Scheduling Tools and Training

FREE, but features are generally limited unless you pay for a premium package.

HOWEVER, useful free advice if you sign up to their email newsletters, regardless of whether you use the tool or not.

NB: If you would like trial a free month of the Tailwind premium package for Pinterest, please email info@sheffieldsellers.uk requesting a referral link.

Later – Facebook, Instagram, Pinterest, Twitter – https://later.com/
Tailwind – Pinterest, Instagram – https://www.tailwindapp.com/
Hootsuite – Facebook, Instagram, Pinterest, Twitter, Linkedin, Youtube – https://hootsuite.com/en-gb/platform
Buffer – Facebook, Instagram, Pinterest, Twitter, Linkedin – https://buffer.com/

Creative Business Advice

Just a Card – https://www.instagram.com/justacard/

Indie Roller – https://www.instagram.com/indie_roller/

Sheffield Creative Guild – Not free, however subscriptions are tiered depending on your income level and student rates are offered. You can pay annually or spread the cost over the year with quarterly payments.
https://sheffieldcreativeguild.com/

Online and Offline Markets & Pop Up Shops

Curated Makers – https://www.instagram.com/curatedmakers/

Pedddle – https://www.instagram.com/pedddleuk/